Quest Diagnostics

Steve Dixon 

on Google

3 months ago

The phlebotomist called me a problem child because the label was wrong and went on a tantrum about Quest’s policies and procedures. I reminded her of how unprofessional her behavior was. I was pretty nervous knowing she is going to needle me. I asked if I could just request a refund. So very terrible and unprofessional not to mention the location is in a Walmart. OMG 

Rebecca Smith 

on Google

3 months ago

Tonya was wonderful! I am a real tough stick and have had to go to multiple labs just to find someone who could get my blood. She made me feel comfortable and before I knew it, done! No bruising at all. I live in Maineville so it's a bit of a trip, but I'll gladly make it for the same experience I had today. Very much appreciated, Tonya! 

Amanda Hostetter 

on Google

3 months ago

I would not recommend this Quest Diagnostics or Quest Diagnostics in general. The website is not user friendly and calling on the phone gets you to an automated system. There is no way to talk to an actual person at all. It took multiple tries to even book an appointment at this location. While I was very early for my appointment, I will acknowledge this, Quest does say walk ins are welcome. I arrive and no one is there. 15 minutes later someone arrives and checks in for their appointment and a lady appears right away and ca... read more

Laura Crawford 

on Google

3 months ago

I went in for a urinalysis, and asked for a hat for the toilet. I was told that "only 100 year olds should need a hat" which seemed kind of rude. She didn't know my situation (just had a full hysterectomy last week, and I have a very painful UTI with barely any urine output), and I wanted to make sure I had enough urine for the test.