Quest Diagnostics

Alice D. 

on Birdeye

3 months ago

I was just at Quest today, Friday, Feb 6th, and couldn't find my cell when arrived home -not in my car".  I drove back to Quest on Black Rock and located Renaldo who drew my blood earlier. It couldn't be found at Quest, but Renaldo suggested Calling  my number when I got back to my car and it was ringing - I located my phone down between the driver's seat and my console.  I couldn't retrieve it - too tight.  All of a sudden Renaldo appeared and quickly said "I can get it",  AND HE DID!!  It was so nice of him to come down wi... read more

Richard S. 

on Birdeye

3 months ago

This place has all the charm of the slaughterhouse at a meat packing plant. They are efficient like a extermination camp. Not to be outdone, the billing department sent the bill to the wrong place twice even after I gave them printed instructions how to bill. Then, they sent the bill to me even after it was a VA referral with is over $500. I called them and told them it was a VA referral and send the bill to the VA but they billing manager Jesse said he didn't know how to do that. Now they say they are sending it to collecti... read more

Lisa D. 

on Birdeye

3 months ago

This is the worst professional office! I would rate it a minus 10 (-10)! No one will return your call if you have questions, they have contradicting information online and the "warden was awful" (treating everyone poorly in the waiting room!) What an embarrassment! 

Gracie A. 

on Birdeye

4 months ago

Experience was ok. Had WBC and urine orders marked STAT. Results mattered, High numbers meant back to being admitted for 72 hours of IV antibiotics, within normal or even high normal remain home with oral antibiotics. I verified that labs were not being sent to Tampa/Gainesville, means same day results. Here I am 72 hours later and nothing. Dr is sending me to the ER (New Years Day). Quest should have turned me (and others) away if they were so overwhelmed that could not do the simplest of labs in a timely manner. 

charles c. 

on Birdeye

7 months ago

I had an appointment at quest in Quakertown at 9:40am. I left at 10:40am. the place was over booked. 

Mark A. 

on Birdeye

8 months ago

What a stupid people that works here and the whole God damn company is fraud. You can not talk to no one and when you find someone you ask questions they get pissed. 

Julia G. 

on Birdeye

8 months ago

I had the BEST experience at this office this morning! I was taken back very quickly and my phlebotomist, Urshala took my labs effortlessly and painlessly. I usually bruise immediately after but I didn't bruise at all! What a great experience and I'm extremely happy and thankful to the staff here! Thank you ladies for making my whole day :) 

Thad M. 

on Birdeye

9 months ago

Waited on standby for 3 hours from 11:00 to 2:00. When they finally saw me, they said they stopped doing drug test at 1:30. "Sorry, you can come back tomorrow.". Uh, NO. I went to their competitor (LabCorp). LabCorp got me in in less than 10 min. and they got the test done in 15 min. Go to LabCorp. They know what they are doing. 

Ingimar B. 

on Birdeye

10 months ago

Tried to make an appointment for my child. All available appointments were not available when I tried make them. Tried to do a walk in appointment and was met with a computer. The computer said no. Tried calling to get help and was met with an automated system. This is a horrible business model.