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Quest Diagnostics
- Healthcare
- Houston, TX
About this business
Location details
18322 Clay Rd, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 07:30 a.m. to 4:30 p.m. | |
| Sat | 07:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
I booked an appointment at 8:30. Arrived prior to my appointment. Tried to check in 3 times with their tablet and despite me having a confirmation, the system is was not finding me. I let people pass to register. By the time an employee finally showed up, I had missed my appointment time, I was told that it’s my fault; that I’m late and that I checked out wrong!! And then said the only appointment was almost 2 hours later. Rodney displayed probably the least empathy I have seen. To tell a customer that booked an appointment,... read more
I always specify that I want my lab work done by Quest. It's easy to schedule appointments online, they send a text to use to check in when you arrive, minimal wait time, and their people are friendly and very good at what they do. Always a pleasant experience.
This was one my first time going to a Quest in Randalls and I thought it was so convenient and the service was excellent. Making an appointment was super easy and I had no wait time!
Fast, easy and polite
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 3.9 star rating with 143 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is open now. It will close at 4:30 p.m.
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