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Quest Diagnostics

3.9

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Location details

1010 1st St N #200, Alabaster, AL, 35007, United States

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3.9164 reviews
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Justin Hyde's profile image
Justin Hyde 
a month ago

Mary was amazing! I was nervous going in but she was so nice and comforting. I had an amazing experience and will definitely be returning to this location in the future. The process was quick, easy, and painless. 10/10 

Janet Autrey's profile image
Janet Autrey 
5 months ago

I don't know why they think they are protected Fort Knox but the check in is a joke. I can't stand offices like this. My work made me come here for a test. I don't like this at all. Now the lady who drew my blood was very nice polite friendly and knew what she was doing. 

Thierry's profile image
Thierry 
a month ago

The East Setauket office had a blonde lady that was extremely rude to my father of 90, and I. He is in a wheel chair, breath machine, and very frail. I arrived there there a few minutes after check-in was allowed, and she told us too bad, and we'll have to come back another time. It was a very difficult time getting him there and hearing a very rude person tell us too bad and good bye makes me never want to use your services again. We did wind up going to the port Jefferson office and they were very nice. Sometimes w... read more

Alecia Lau's profile image
Alecia Lau 
5 months ago

I have been really pleased with everything about this office. The check-in process is very simple. The kiosk helps keep things moving right along and avoids people standing and chitchatting with a receptionist and prevents mistakes being made about appointment times. Making an appointment that was convenient for me was extremely simple online and the staff seems to do everything possible to keep those appointment times even when people without appointments are pitching a fit about being seen next. 🙄 Mary drew my blood twic... read more

Erin Norton's profile image
Erin Norton 
a week ago

I had a great experience at the Alabaster Alabama location. Mary was kind, compassionate and she was very knowledgeable. Because I made an appointment, I didn’t have to wait at all. I will definitely continue to use this location for my labs in the future. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.9 star rating with 164 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is permanently closed. 

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