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Quest Diagnostics

3.4

About this business

Location details

952 S Fry Rd, Katy, TX, 77450, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 5:00 p.m.
Tue6:30 a.m. to 5:00 p.m.
Wed6:30 a.m. to 5:00 p.m.
Thu6:30 a.m. to 5:00 p.m.
Fri6:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.4528 reviews
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oirana urdaneta's profile image
oirana urdaneta 
2 days ago

I would like to express my disappointment with the service we received. If a patient arrives before closing time, takes a ticket, and waits inside the facility, they should be seen. It is not acceptable to make patients wait only to tell them they cannot be helped because the system has already been shut down. In our case, the patient was a two-year-old child who needed a blood draw. Despite arriving before closing and waiting our turn, we were asked to leave because the system was no longer available. If you know that patie... read more

Laura Wilhite's profile image
Laura Wilhite 
2 days ago

Will be robots soon. Check inimpossible. Will find different lab company. Too much AI in the world now. Shame on you. 

Andrew McCallum's profile image
Andrew McCallum 
6 days ago

Quest seems to have their collection centers conveniently located in neighborhoods and near business centers. I had a lot of options for getting tested and chose the location on Fry Road near Kingsland Blvd. I was one of the first folks in line that morning and waited 3-4 minutes and then a friendly technician called me in. Maybe 7-8 mins later I was walking out with all the paperwork and blood sampling complete. I have in the past scheduled appointment during peak hours, and in that case you may wait for a while, even with ... read more

박현주's profile image
박현주 
a week ago

I don't know the name of the staff member who drew my child's blood. She attempted to draw blood from both of my child's arms and had to reposition the needle multiple times, which caused my child significant pain. While the other staff members were kind, she maintained an unpleasant attitude throughout the visit. She also did a poor job securing the bandage afterward. Overall, this was a very disappointing experience. 

Eduardo De Jesus Suarez's profile image
Eduardo De Jesus Suarez 
3 weeks ago

Excelente trabajo 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.4 star rating with 528 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is open now. It will close at 5:00 p.m. 

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