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Quest Diagnostics

2.6

About this business

Location details

2001 S Woodruff Ave Suite 7, Idaho Falls, ID, 83404, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.650 reviews
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Anna Russell's profile image
Anna Russell 
8 months ago

This location (Teton Medical Center) is obviously understaffed, as the 20 min. wait after a scheduled appointment time showed. Mobile check-in only, and no front office staff. Corners have been cut at every turn when it comes to health and hygiene at this location. There is a single, unisex bathroom used for depositing/handling bodily fluids and samples. There is no soap or hot water, or any running water after obtaining a sample. A quick hand rinse in cold water is required before placing personal items in a well-used stora... read more

Andrew Gohr's profile image
Andrew Gohr 
9 months ago
Enrique Rodriguez's profile image
Enrique Rodriguez 
10 months ago

We got yelled at because we walked in 20 minutes before closed. We were seen only after we argued that this supposed company policy is not posted anywhere. Then we were told they were very busy, so that results will take a week to receive. What?? The previous lab we used before United Healthcare changed providers would have our results in less than an hour. We would NOT use Quest Diagnostics if we weren't forced to by our insurance. 

Zachary Thomas's profile image
Zachary Thomas 
10 months ago

Scheduled online and I’m still waiting an hour and a half later… there’s a real disconnect between corporate and what’s going on in the clinic. Looking for other locations at the moment 

Holly Fielding's profile image
Holly Fielding 
10 months ago

There’s no receptionist. Even if you schedule an apt which we did we sat in the waiting room for an hour and half with no info of when we would be next other than the tv screen! We won’t ever come back  

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.6 star rating with 50 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 7:30 a.m. 

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