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Quest Diagnostics

3.4

About this business

Location details

31 Pine St, Norfolk, MA, 02056, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.447 reviews
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Hend Karzon's profile image
Hend Karzon 
a month ago

Honestly the wait is too long and I can tell they do it on purpose so it gets close to closing time and tell the people in the wait room that they can’t take them anymore. I checked in at 2:30pm and they said they can’t take me when it literally was EMPTY! 

Patrick D.'s profile image
Patrick D. 
3 months ago
Alex Strum's profile image
Alex Strum 
4 months ago

This was an awful experience for my son and me. He's a neurodivergent eight years old, so the idea of getting blood drawn was scary for him. The staff here ignored my suggestions for the best ways to make him comfortable, instead yapping incessantly and asking him a million questions without waiting for his answers, which had the opposite result of calming him. When he started getting upset before they drew the blood, they told us to go wait in the waiting room and we'd try again in a few minutes, adding, "My uncle has that ... read more

Sudarshan Arora's profile image
Sudarshan Arora 
4 months ago

The staff were incredibly kind, courteous, and professional. They made the process quick, comfortable, and stress-free. Truly appreciate their care and expertise! 

kathy burke's profile image
kathy burke 
5 months ago

2 times just within the past few months my labs were not at the norfolf quest!!! Very frustrating and just this week there were 3 in the wiring room having the same issue. Lab girl is staying to everyone "that they are staying wide" well you guys needs to get your stuff together. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.4 star rating with 47 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is open now. It will close at 4:00 p.m.  

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