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Quest Diagnostics

3.0

About this business

Location details

154 E Main St, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Tue7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Wed7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Thu7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Fri7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
SatClosed
SunClosed
3.044 reviews
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K Mody's profile image
K Mody 
a week ago

Scheduled an appointment for today via the Quest website Scheduling tool. Arrived for the appointment and the place was closed!! Receptionist at the office next door said multiple people had come for appointments only to find that the office was closed. How the hell does this happen with a large healthcare company such as Quest?? You are dealing with PATIENTS. Take your responsibility seriously. 

Thanya Catalan's profile image
Thanya Catalan 
3 weeks ago

I had my appointment for blood test and as soon the time was , the employee call me got my information; took my blood and it is done . Less than 5 minutes 

Liz & Mike Gallagher's profile image
Liz & Mike Gallagher 
a month ago

1) Don't believe them when they say you don't need an appointment to drop off a specimen. Walk-ins are taken after everyone who has an appointment, so you will have to wait. 2) Don't expect to be greeted by a live person. You must sign in using a kiosk and there is no one to help if you run into a problem. If you knock on the door (and you'll have to knock more than once), you will be greeted by a grumpy technician who will just direct you to the kiosk! 

Paul George's profile image
Paul George 
2 months ago

Very pleasant and efficient. I did not feel the needle stick. He was very skilled and quick. I was done almost a few seconds after sitting down. 

Laura Joslyn's profile image
Laura Joslyn 
2 months ago

Not a great draw this time. The needle went right through my vein and the pinch was quite painful. I bruised the size of a half dollar & the entire crease of my forearm. This is the first bad experience at this lab. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3 star rating with 44 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Monday at 7:30 a.m. 

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