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Quest Diagnostics

3.0

About this business

Location details

154 E Main St, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Tue7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Wed7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Thu7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
Fri7:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m.
SatClosed
SunClosed
3.042 reviews
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Liz & Mike Gallagher's profile image
Liz & Mike Gallagher 
on Google
a week ago

1) Don't believe them when they say you don't need an appointment to drop off a specimen. Walk-ins are taken after everyone who has an appointment, so you will have to wait. 2) Don't expect to be greeted by a live person. You must sign in using a kiosk and there is no one to help if you run into a problem. If you knock on the door (and you'll have to knock more than once), you will be greeted by a grumpy technician who will just direct you to the kiosk! 

Paul George's profile image
Paul George 
on Google
a month ago

Very pleasant and efficient. I did not feel the needle stick. He was very skilled and quick. I was done almost a few seconds after sitting down. 

Laura Joslyn's profile image
Laura Joslyn 
on Google
a month ago

Not a great draw this time. The needle went right through my vein and the pinch was quite painful. I bruised the size of a half dollar & the entire crease of my forearm. This is the first bad experience at this lab. 

Zoe Maguire's profile image
Zoe Maguire 
on Google
a month ago

best and quickest blood drawing experience ever! i had an appointment at 7:40 am, checked in at 7:41, got called back at 7:43 am, and i was already out and sitting in my car by 7:48 am…… that’s insanely quick to the point that i couldn’t even reasonably expect them to be that fast! excellent, kind, and compassionate care provided as well - my veins are often hard to find, but the phlebotomist immediately found a vein and was so efficient that i barely had time to feel pain! 

Meri Bloom's profile image
Meri Bloom 
on Google
3 months ago

I know 100% that I have no copay or coinsurance for blood work and have verified this with Harvard Pilgrim. I pay a lot of money for a premium Harvard Pilgrim insurance plan and I do not appreciate at all the stress and hassle of being told by the Quest technician that I owe $50 for blood work and that a hold will be put on my credit card for this amount. I have had the same health insurance for many years and have used this Quest location for many years and have never been told that I owe any money or that a hold will be pu... read more

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Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3 star rating with 42 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 7:30 a.m. 

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