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Quest Diagnostics

3.1

About this business

Location details

9601 Baptist Health Dr Ste 108, Little Rock, AR, 72205, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.148 reviews
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Dante Kellerman's profile image
Dante Kellerman 
a month ago

If you schedule at the University location, be prepared to wait over an hour past your appointment time. They are generally nice, but rarely have to stick me just once which does not help the needle anxiety! Recently, I had an appointment scheduled at the University location and no one was there, doors lock, and I received no notification of my appointment being cancelled. There is no number on the website that allows you to speak with a human, so I had to Google the customer service number. Please put this on your contact i... read more

Michael Mills's profile image
Michael Mills 
2 months ago

The lady drawing my blood was super professional and nice. Easy check in and hardly any wait time. 

Martha T's profile image
Martha T 
2 months ago

Usually have a great experience with this lab. Not this particular day. The phlebotomist hit a nerve when she drew my blood; it sent a shock to my wrist. I told her it was hurting more than normal. She said nothing; did nothing. I didn't know what to do but sit & suffer. Eight days later, it still hurts near my wrist. I have to open a lot of bottles for my career, so this makes my job hard to do. She had a cold, indifferent personality....barely said anything to me. Another con: I tried to call this lab to see if my practiti... read more

Crystal Ozment's profile image
Crystal Ozment 
4 months ago

Y’all could seriously do better on your manners and having walk ins go before scheduled appointments. I’ve been here for going on two hours 

Sara Smith's profile image
Sara Smith 
5 months ago

Really bad experience. My doctor at UAMS had the request faxed over by her nurse. I went on Friday, Oct. 3 with a pre-scheduled appointment. The renal nurse from upstairs offered to help the busy phlebotomist, but she couldn't find the orders in the system and I had to leave with no blood draw. Then I called the Quest call center and the lady in the call center said she could see the orders! I went back yesterday, Oct. 6, again with a scheduled appointment. There was only one phlebotomist there. She took me 20 minutes late a... read more

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.1 star rating with 48 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 8:00 a.m. 

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