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Quest Diagnostics

3.2

About this business

Location details

9601 Baptist Health Dr Ste 108, Little Rock, AR, 72205, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.251 reviews
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Joel Monterrey's profile image
Joel Monterrey 
a month ago

I had to go in for Functional Health services and they needed to do over a dozen vials for the blood work and it was so fast! Once you have the appointment set, you should have an appointment code which you type in on the screen once you walk in and after that you just wait. I was early and I was seeing almost to the minute of the appointment. I'm shocked at how fast the whole process was from start to finish- about 30 minutes counting the time that I arrived early. I like the staff that was there but we didn't do a whole lo... read more

Martha T's profile image
Martha T 
a month ago

Usually have a great experience with this lab. Not this particular day. The phlebotomist hit a nerve when she drew my blood; it sent a shock to my wrist. I told her it was hurting more than normal. She said nothing; did nothing. I didn't know what to do but sit & suffer. Eight days later, it still hurts near my wrist. I have to open a lot of bottles for my career, so this makes my job hard to do. She had a cold, indifferent personality....barely said anything to me. Another con: I tried to call this lab to see if my practiti... read more

Betty Chadwick's profile image
Betty Chadwick 
a month ago

Thank you for this opportunity. I was very upset that the person that drew my blood never acknowledged me, because she was talking to a friend on the phone the entire time. Not only that she stuck me 3 times and i've never seen someone push the needle in and pull it out then go back with the same needle. She called for someone after the 2nd try to come, and when she came she said what do you want, the person drawing my blood said I'll do it. I said she has already stuck me twice. No apologize was made and she was still on th... read more

Dante Kellerman's profile image
Dante Kellerman 
3 months ago

If you schedule at the University location, be prepared to wait over an hour past your appointment time. They are generally nice, but rarely have to stick me just once which does not help the needle anxiety! Recently, I had an appointment scheduled at the University location and no one was there, doors lock, and I received no notification of my appointment being cancelled. There is no number on the website that allows you to speak with a human, so I had to Google the customer service number. Please put this on your contact i... read more

Michael Mills's profile image
Michael Mills 
4 months ago

The lady drawing my blood was super professional and nice. Easy check in and hardly any wait time. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.2 star rating with 51 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Monday at 8:00 a.m. 

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