Quest Diagnostics's cover image

This profile has been claimed by the business owner or representative.

Quest Diagnostics

3.5

About this business

Location details

54 Hazard Ave Suite 90, Enfield, CT, 06082, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 4:00 p.m.
Tue6:00 a.m. to 4:00 p.m.
Wed6:00 a.m. to 4:00 p.m.
Thu6:00 a.m. to 4:00 p.m.
Fri6:00 a.m. to 4:00 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
3.5151 reviews
Select a rating
Emily H's profile image
Emily H 
2 weeks ago

**Make an appointment before you go in!! There are always lots of slots available the day before** I’ve had 3 blood draws now in less than a week, different places, different phlebotomists. Today I had Jean, and she was so fantastic. Jean had me in and out within 5 minutes of my appointment. I have a really bad needle phobia, but Jean made me feel very comfortable. I’m not exaggerating when I say that I barely felt the needle. As someone with a lot of chronic health issues, I’ve had a lot of blood draws, and Jean is by far ... read more

Kayleigh Leduc's profile image
Kayleigh Leduc 
4 months ago

I’m not sure why the staff always seem to be in a bad mood. Always short answers, claiming they need my insurance when it’s already listed in the computer. Scheduling an appointment is easy but it’s the wait times that make no sense. Even if you schedule for 9, you’ll be sitting there until 9:20. Interesting because if you showed up 20 minutes late they wouldn’t serve you.. yet they’re allowed to be 20 minutes late. Results do come back quickly which is nice. 

Morgan Handy's profile image
Morgan Handy 
3 months ago

Adriane is a snot. I had an appointment for fertility testing. She grabbed my phone out of my hand and used my work email (which I turn off in the summer) to email HERSELF. She told me to wait an additional 10-15 for the email to go through. (Is it 2002?) It never went through because she (without my permission) GRABBED MY PHONE AND USED MY WORK EMAIL TO EMAIL MY MEDICAL INFORMATION TO HERSELF. I waited for 20 minutes while she helped two patients WITHOUT APPOINTMENTS. Finally, after ignoring me at the door, she said to me (... read more

Sara Martin's profile image
Sara Martin 
4 months ago

Fire whichever staff member was in room 7 at 11am on July 17, 2025. Didn’t greet me, gave me attitude and was extremely rude. I am an unproblematic guest when going places because I have worked in customer service before. But making guests feel welcome and comfortable should be a no brainer everywhere ESPECIALLY when working in an environment where it can be stressful or overwhelming for the patients coming in (because doctor’s appointments can cause anxiety for many). Anyway, the other staff members were nice from what I ex... read more

Amy Ouellette's profile image
Amy Ouellette 
a month ago

Jean was absolutely wonderful such a pleasure meeting her she was the only person that could get my blood drawn in one poke.She calmed my nerves so much if I ever have to go back.I'm requesting her she's wonderful 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.5 star rating with 151 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com