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Quest Diagnostics

2.6

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Location details

1 Randall Square, Providence, RI, 02904, United States

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2.643 reviews
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ejr's profile image
ejr 
2 weeks ago

My experience at Quest was great, though this location has surprisingly low reviews. My nurse was fantastic! She was friendly, helpful in answering my questions, careful with my veins (with one of the cleanest ‘sticks’ I have ever experienced) and thorough in terms of what to expect from her and in receiving the diagnostic results. I will say she should have help; there are no receptionists and no 2nd staff member with the one nurse employed per shift. She had to do everything herself, including direct an electrician who wa... read more

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L. A. 
3 weeks ago

Super unprofessional !! I left work early for an appointment I booked and confirmed earlier in the week. When I arrived the whole place was empty and appeared to be closed for “emergency maintenance”. Why in the world the staff wouldn’t call patients to let them know they were closed is unprofessional and inconveniencing. I won’t be returning to this location and don’t recommend anyone come here since they clearly care more about a free day off instead of communicating with patients. 

Peter A's profile image
Peter A 
2 months ago

Was able to book same day in Providence. Good location. Plenty of free parking. First floor lab. Tech was great. In a couple minutes early. Very friendly. Love their automation as well. 

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J S 
3 months ago

The low star ratings must be from a while back, because this was an amazing experience for us. I have two little ones, ages five and three, and the technician was fantastic with them — he made them feel comfortable and even got them laughing. The blood work was a breeze. The place is spotless and clearly held to the highest standards. We’ll be back here every time we need testing done 

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Aimée 
3 months ago

I was trying to decide which Quest location to go to this morning, and I almost gave this one a miss because of the reviews here, even though it was the most conveniently located. I'm writing this now to offset the bad reviews, because we honestly had a great experience. At 10:50, I made an 11:30 appointment. We walked in at 11:25 and were taken back almost immediately by a friendly guy. He ran our insurance and our daughter's strep test was $5.78 after our insurance kicked in (would have been $110 at her doctor's office AFT... read more

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.6 star rating with 43 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is permanently closed. 

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