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Quest Diagnostics

2.6

About this business

Location details

20 Hope Avenue, Ste 311, Waltham, MA, 02453, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.6225 reviews
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Emma Weiss's profile image
Emma Weiss 
2 weeks ago

I experience significant anxiety with blood draws and usually encounter kind, supportive phlebotomists. Unfortunately, Natalia was not understanding, and the experience was extremely uncomfortable and dismissive. I was truly appalled by the attitude and lack of care from a healthcare worker. Compassion is so important in healthcare, and this visit did not meet that expectation. 

Elif Asar's profile image
Elif Asar 
4 weeks ago

Treated with lack of respect 

Leilah's profile image
Leilah 
a month ago

This place is awful! Pooja is so rude and unprofessional. It is comical that she writes a review on here every few months praising herself & thinks it's not obvious. 

ksuchite22's profile image
ksuchite22 
a month ago

Extremely rude! I waited two weeks for this appointment for bloodwork. As soon as I walked in Pooja Patel, the person in charge on the morning of 12/31/2025 was extremely rude because she called me by a different name and I didn’t respond. Then, brought me back to the room to get tested complaining about not finding me in the system (even though I’ve been a patient for many years). When I gave her my doctor’s form she said it wasn’t neat enough for her scan. I asked her if she could still use it or if I had to do it another ... read more

Jules Irulegui's profile image
Jules Irulegui 
2 months ago

Opened 17 minutes late (8:17 vs 8:00), and there was not even an apology for someone who got there for their 8:10 appointment. When I finally got called for my blood draw, it felt very rushed like she was trying to get me in and out. I was recommended to visit Quest by my doctor, but I definitely won't be visiting this one again 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.6 star rating with 225 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 8:00 a.m. 

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