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Quest Diagnostics

2.7

About this business

Location details

960 E Green St Ste 164, Ste 164, Pasadena, CA, 91106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7116 reviews
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stella w's profile image
stella w 
a week ago

while this location does take walk-ins, the closest area to park charges by 15 minute increments. This is not ideal, especially if you are a walk-in and are unsure how long you might be waiting. Staff seem relatively nice, however, there were only two patients being attended to throughout the 30 minutes that I waited. One of the staff members did let us know that they wouldn’t be seeing any more patients after 4 PM – this gesture was appreciated as a friendly heads up, however, I was not able to be seen during this visit. 

Erika Medina's profile image
Erika Medina 
a month ago

Technician SILVIA super rude I told her I was dropping off specimens I got here at 12:14 and she closed the door in my face, saying to come back at 1:30 that she didnt care, because she had to go to lunch, im a phlebotomist and cant believe they treat patients like this, even though it wasn't closing time. So unprofessional. And I have proof I got their at 12:14 I took pictures. 

Dominique Rocha's profile image
Dominique Rocha 
2 months ago

I was really nervous after reading the reviews but I was pleasantly surprised. I went to get a blood test. Karen helped me and she was really friendly and gentle. I came with an appointment and was in and out in less than 10 minutes. 

Dean Beattie's profile image
Dean Beattie 
3 months ago

Sad to watch the employees tell a 90 year old woman that she needs to use a smartphone to get an appointment. Clearly a 25;year old is running this awful company 

Steverand1's profile image
Steverand1 
3 months ago

Very easy to check in, minimal wait time, convenient parking, and the technician was super friendly and professional. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.7 star rating with 116 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open at 9:00 a.m. 

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