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Quest Diagnostics
- Laboratory Testing
- Aliso Viejo, CA
About this business
Location details
26671 Aliso Creek Rd Suite 102, Ste 102, Aliso Viejo, CA, 92656, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While the staff were nice, unfortunately everything else about the experience went wrong. They lost my sample and I never received my results. They still billed my insurance over $400. It’s literally impossible to speak with anyone there. They don’t answer the phone. The lady who took my sample had given me her email to send over the doctors orders when I was there, so I reached out to her for help since there was no other way to contact anyone. She did respond once to say she’d ask her manager but then stopped responding, a... read more
The woman that helped me was rude and I found the whole experience unorganized. First they gave me one vile to bring back a sample. When I returned, turned out I needed three more that weren't included. When I brought those back, it looked like they lost the first sample I dropped off. It is conveniently located, check in was easy, good free parking, and I waited about 15 minutes for my appointments
Patient service was excellent at the Aliso Viejo location. However, I am no longer receiving auto text message reminders of the appointment date nor sign in text messages. I very much appreciated these features. What happened?
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 3.8 star rating with 133 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is open now. It will close at 6:00 p.m.
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