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Quest Diagnostics

2.7

About this business

Specialties Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance... read more

Location details

9213 Mentor Ave Unit 6, Unit #6, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.784 reviews
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Darla Lundi's profile image
Darla Lundi 
on Google
a week ago

I just left the Quest location at 9213 Mentor Avenue in Mentor and had a fabulous experience! The wait was minimal and the service was friendly, efficient and caring. This will be the lab I use from now on for any testing needs. 

M Tumarkin's profile image
M Tumarkin 
on Google
3 weeks ago

Not happy. Ended up going here a few months ago because University Hospitals closed my normal lab without warning or notice. By the time I got my blood work done, it was too late for my doctor's appointment. Just made a new appointment. Selected "other" tests because I don't see any listings for my normal cholesterol, glucose, thyroid, etc. No way to talk to a human being for guidance.... called the number I found on google but it's only a tree of recordings. Horrible experience! 

Vineet Baid's profile image
Vineet Baid 
on Google
3 weeks ago

Bad experience. The person who did the tests was fine, BUT they did not input my Insurance. So I get this big bill and resolving it is ridiculous. Still on hold 

Nina Murzyn's profile image
Nina Murzyn 
on Google
a month ago

Not a good experience. Tech was argumentative and was not listening. Wait was extremely long even with a scheduled appointment. Results still not available after 2 weeks. And they are billing $ 2643.94! For a simple blood draw! I spoke to customer service and eventually was connected to a human ; thinking this had to be a clerical error. Nope, this is what they are billing the insurance company. This is price gouging and 75% higher than it should be. Do not recommend! 

Matt Johnson's profile image
Matt Johnson 
on Google
a month ago

Very rude people that work here. Have a 940 appt they don’t get you until 45 min past appt. So what’s the point of an appt and when I ask how much longer they don’t answer they talk down to you! I’m A bigger guy and cannot in a normal chair but they don’t care. 

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Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.7 star rating with 84 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 9:00 a.m. 

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