Quest Diagnostics

Chelsea Q. 

on Google

7 years ago

This is a terrible place to go. I went in for labs that required three separate tests. One of the tests they messed up. I received a call an hour after i left asking if I could come back in for another blood draw that day. A week later I had to return for a 3 hour test. When I arrived i was told I had scheduled it too late in the morning (9:30 am)and that it couldn't be done that day because it interfered with her lunch. I used the automated phone system to schedule the appointment so I didn't realize they were closed at noo... read more

Chelsea Queen 

on Google

7 years ago

This is a terrible place to go. I went in for labs that required three separate tests. One of the tests they messed up. I received a call an hour after i left asking if I could come back in for another blood draw that day. A week later I had to return for a 3 hour test. When I arrived i was told I had scheduled it too late in the morning (9:30 am)and that it couldn't be done that day because it interfered with her lunch. I used the automated phone system to schedule the appointment so I didn't realize they were closed at noo... read more

Ron Camarata 

on Google

7 years ago

My wife and I went in to this location last week for basic stuff to do with work and insurance. The two ladies working that day were very friendly and fun to talk with; we both enjoyed the visit. Usually I despise doing these things. On top of that the blood draw was hands down the best, most pain free and fastest I’ve ever had, and I typically get them every 3 months. And if you have time, the coffee shop in front is great also. Good coffee and killer breakfast burritos for $5.50. 

Yola Servello 

on Google

7 years ago

VERY unhappy with Quest. You can't ever speak with an actual person when calling the Cherry Street location. 

Tom Cameron 

on Google

9 years ago

I requested a copy of my lab results, but have never received it. I was told to go to MyQuest online for the results, but they are not there. This is a crock. Customer service at my lab was personalble and professional, but this lack of reportage to ME, the patient, is ridiculous. And the phone line is automated, with no way for me to get help from anyone. If I can go anywhere else, I won't go back here. The flag at the top of this entry says "in the last week." Wrong. It was at least three weeks ago.