Queenstown Kia

Emily Montgomerie 

on Google

a year ago

We had to walk in and find an older gentleman sitting behind a counter before we received any help with looking at a new Kia Sorento. One he finally helped us by taking us to a car to look at both the exterior and the interior, he grumpily told us that our 3 (well behaved and polite) children were not allowed to it in the car and had to get out right away. To clarify, they weren’t yelling, jumping, being disrespectful… they were quietly sitting so I could see if they fit nicely across the back seat. This man was rude and we ... read more

rafael silva 

on Google

3 years ago

Poor service, called then in the morning waiting for over 5 hours and no answer. Went there to get a quote for a sensor and the guy said that part need to be order overseas and will take 3 weeks to arrive. I asked if the part that I need can get on ebay and his said that one is wrong and couldn't give me the right one and laughing at my face. Very professional 

Mad Mike's Top 10's 

on Google

3 years ago

Poor quoting system in place as they quote over the phone. I recommend getting a written quote so there's no mis understanding upon payment. 

Derek Parrott 

on Google

4 years ago

My wife and l were touring the South Island and thought that our 2 year old Sportage needed a service. The north island dealer that the car eas purchased from (best not to name) initially said no need for a service but when contacted when we were in the South said we definately did or warranty would not be honoured. This North lsland dealership was most unhelpful and did not check my vehicle service details and as a result gave me incorrect advise so in desperation l phoned the Queenstown dealership and they were so helpful.... read more