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Queens County Savings Bank, a division of Flagstar Bank, N.A.

3.0

About this business

At New York Community Bank, a division of Flagstar Bank, N.A., we offer a wide range of financial products and services for individuals and businesses. Customers can bank anywhere they see the NYCB logo. Customers can take advantage of being able to bank from virtually anywhere at any time with NYCB Online & Mobile Banking and our bank by phone service. 

Location details

244-19 Braddock Ave, Queens, NY, 11426, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.016 reviews
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Herrington Delano Cruz's profile image
Herrington Delano Cruz 
on Google
8 months ago

7/18/2024 I entered bank found it was very quite and empty. Wanted to open up an account there Checking and then savings later tomorrow. I gave requested documents drivers license and Pay check with two different addresses. I work in Queens and live in Brooklyn. Because of that I was discriminated against. By an employee who stated she worked for Wells fargo and Capital one for a total of 15 plus yrs. She asked the supervisor if it's okay for him to open up an account here, supervisor stated no! Why ,- where the logic here. ... read more

Sarvjeet Singh's profile image
Sarvjeet Singh 
on Google
10 months ago

I don’t even want to give this place a star due to the fact of the lack of professionalism in this establishment. I walk in and the workers of this bank don’t even know what’s going on and these workers require each other to do simple tasks a single bank worker could do. I had a custodial account with this bank and I’ve came in 3 separate times to close my account throughout the past 3 months and none of those times were successful due to the employees not knowing what there doing. I’m disgusted knowing that I have been asso... read more

Toni Z's profile image
Toni Z 
on Google
10 months ago

This is the worse branch. I've been a customer for over 20years and hardly ever go into this branch because the customer service is horrible. Gloria is the rudest customer service representative I have ever dealt with. I've called twice because of fraud and she answered both times and was Rude and Obnoxious . She acts like your bothering her when you call. Maybe she needs another job or more training. I will be closing my account permanently and will spread the word. 

John Knerr's profile image
John Knerr 
on Google
11 months ago

Nice people always happy here coming for years 

speedracrx23's profile image
speedracrx23 
on Google
2 years ago

Horrible service here. Takes too long to do simple transactions. I count 6 workers here yet nobody at the tellers desk. They talk amongst them selves but don't service the customers. Moving my account to another bank. This service sucks. 

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Frequently asked questions about Queens County Savings Bank, a division of Flagstar Bank, N.A.

How is Queens County Savings Bank, a division of Flagstar Bank, N.A. rated?

Queens County Savings Bank, a division of Flagstar Bank, N.A. has a 3 star rating with 16 reviews. 

When is Queens County Savings Bank, a division of Flagstar Bank, N.A. open?

Queens County Savings Bank, a division of Flagstar Bank, N.A. is closed now. It will open on Monday at 9:00 a.m. 

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