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Queens County Savings Bank, a division of Flagstar Bank, N.A.
- Finance
- Queens, NY
About this business
At New York Community Bank, a division of Flagstar Bank, N.A., we offer a wide range of financial products and services for individuals and businesses. Customers can bank anywhere they see the NYCB logo. Customers can take advantage of being able to bank from virtually anywhere at any time with NYCB Online & Mobile Banking and our bank by phone service.
Location details
224-04 Union Tpke, Queens, NY, 11364, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Stay away.! The only person at the branch that can do anything is the manager. The staff do not know what they are doing- and they don't even realize they are clueless. I opened a business account two weeks ago and I am going to close it. The bank customer service is no better.
By far worst banking experience. There is no reason for things to be this slow. Additionally, for people with physical disabilities, they do not have a working elevator for about two years. I’m not entirely positive, but I’m almost certain that’s an ADA violation. Having to discuss your banking and personal matters in an open forum of a lobby doesn’t feel like a reasonable accommodation.
This is the worst branch ever. Even though this location has a large space for tellers there is usually one or two tellers who are always attending a customer who requires a Manager. The Manager is aware that there is a long line waiting to be attended but she doesn't call the other staff at the customer center who do not have clients, to step in and help the customers who are in waiting in line. This branch needs desperately a Manager who is polite, efficient and proactive. It's a shame because this branch has a big parking... read more
Awful & predatory Avoid it !
Although the tellers are friendly the customer service experience is not I tried calling customer service with a call back it I was ready and it hung up
Frequently asked questions about Queens County Savings Bank, a division of Flagstar Bank, N.A.
How is Queens County Savings Bank, a division of Flagstar Bank, N.A. rated?
Queens County Savings Bank, a division of Flagstar Bank, N.A. has a 2.1 star rating with 10 reviews.
When is Queens County Savings Bank, a division of Flagstar Bank, N.A. open?
Queens County Savings Bank, a division of Flagstar Bank, N.A. is closed now. It will open on Monday at 9:00 a.m.
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