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Quarles Propane & Oil Heat
- Propane
- Elkton, VA
About this business
Established in 1940 as a one-truck oil company in Warrenton, Virginia, Quarles Petroleum is a regional provider of residential propane and oil, commercial delivered fuels, fleet card sites and services, and lubricants. The family-owned firm headquartered in Fredericksburg serves customers in Virginia, Maryland, Delaware, West Virginia, Pennsylvania, and North Carolina. Quarles strives to provide superior customer service and competitive prices every day.
Location details
600 Mt Hermon Rd, Elkton, VA 22827, Elkton, VA, 22827, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible company! We called for oil delivery two weeks ago and were told it would be five business days. For some reason they never came out and when we called Wednesday they told us we had to get some equipment they called a whistler. We said ok but then it was still going to take five business days after that was done. We asked why they couldn't deliver oil at the same time. Now because they've wasted our time, we're going to run out of oil. Don't use this company they are not worth the headache. Way to let a long time cus... read more
"Supervisor" Rob came to do a pressure check. Showed up without tools to do so and said he'd reschedule it. Nope. Sent him back to shop for the tools to come back. He signed off as if he came in to check appliance, he did not. Also insisted to get the fill I had to sign a new contract. Partner had done all this online and was livid he created more bills. The fill was prepaid 2 weeks prior and day of fill I was handed a $250 bill. As soon as the fill was done I smelled gas. I asked the tech to look at the gas logs because I w... read more
Terrible customer service and poor communication. The website says I am "ineligible to order oil" but no explanation and my account is paid. Customer service just keeps passing me around until I'm stuck on a voicemail. Time to move on.
Very difficult to work with. Canceled payment plan with no explanation and demanded >$2K be paid at once. Terrible customer service.
This fuel company is underhanded, dishonest, and poorly managed. We have had MULTIPLE instances of this company breaking promises, attempting to steal money, and being late (not like, a day or two late— I’m talking a week or more late….) in delivering fuel during cold parts of the year. It should have been a red flag when our fuel was delivered to the wrong house and the manager roundabout accused my family of stealing fuel and acted as though they were not going to make good on the issue. Now, we have waited over two weeks ... read more
Frequently asked questions about Quarles Propane & Oil Heat
How is Quarles Propane & Oil Heat rated?
Quarles Propane & Oil Heat has a 1 star rating with 7 reviews.
When is Quarles Propane & Oil Heat open?
Quarles Propane & Oil Heat is closed now. It will open on Monday at 8:00 a.m.
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