Quarles Propane & Oil Heat

maribel Martinez 

on Google

2 months ago

I received a $249 penalty charge for not ordering propane in 2024. I normally get it in December but I was in the hospital and recovering from surgery. Either way, this is ridiculous. They already change s hefty rental fee. 

LaPointe Crismond 

on Google

2 months ago

I called for a delivery January 10, 2025. I called back this afternoon to make sure my delivery was confirmed to be on this Friday. After being on hold on the phone for approximately 1.5 hours I was told that I may get a delivery. I have told them every time I call that I have no insulation in my house and I depend on the propane to heat my house! I am fed up with Quarles/ Superior Plus Propane Company due to their lousy customer service!! 

Natalie Berstock 

on Google

2 months ago

We are currently at 9% on our propane tank and called twice within the last week to see when our tank would be filled. All they could tell us is that our home is “on the delivery route”. We will be out of propane just in time for single digit weather and unable to heat our home. Absolutely horrendous customer service since Superior Plus took over. We will be switching. We never had this issue with Quarles in our 8 years living here. 

A K 

on Google

2 months ago

Worst friggin company. Have called numerous times to get my propane filled, which is my only heat source for house. They have refused to give me dates. Now we will be out of propane and pipes will freeze. Terrible place. Awful service. Don’t use them. 

Lexie Marrow 

on Google

2 months ago

My 83 year old grandmother has been without gas for 15 days when we were told it would be 5-7 business days. Worst customer service I have ever experienced! Will be switching and spreading the word of how horrendous this company is.