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1611 N Interstate 35, San Marcos, TX, 78666, United States
Get directionsVery unprofessional! Called before booking to make sure we could check out late and they said we could and also confirmed it when checking in. They said both times we could check out late! On our last day we got a call telling us that they would charge us extra for a late checkout and said that they have no recollection of us asking for a late checkout and wanted to charge us! We had to stop our fun day and go pack up so they wouldn’t charge us! Untrained employees who don’t know what they are doing and the owner is no help!
Amazing friendly staff
Pros: room gets nice and cold, shower had great pressure...that's about it Cons: small tv, dirty stained mattresses. Shower area was falling apart, light switch in bathroom was loose and there was black mold in there. Dead crickets on the ground. When we walked in the air was off so it was stuffy and felt about 80 degrees inside. Looked like blood stains on the mattresses. As a Choice member I wasn't very impressed.
Stains on walls and doors towels and bedsheets ironing board. Room smelled musty stains all over mattresses. Hairs from previous ppl in bathroom. Breakfast was cold sausage and eggs were so cold and the coffee came out of a machine it tasted so bad. I like to stay at places with good breakfast but this place was not it. They even gave me powdered milk for my coffee. People were nice worked there but facility was not up to par. The family running the buisness is very nice. But thats it.
Quality Inn University near Downtown has a 3.6 star rating with 358 reviews.
Quality Inn University near Downtown is open now. It is open 24/7.
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