Quality Inn & Suites McAlester

Stuart Black 

on Google

a year ago

I booked a room for a business trip looked on my AP and selected Days Inn and Suites hoping for a usually good room. The price was reasonable but the good news stops fairly quickly. I get to my room to find it's not fully cleaned and not stocked. I found a coffee bag in the coffee maker, trash in the trashcan,no regular coffee, creamer packets or cups. The tray holding the coffee maker has debris on it and there's hair in the tub and dirt on the floor. There's no shampoo, conditioner or lotion. There's a screw and a penny on... read more

Cody Harmor 

on Google

a year ago

This isn't any fault of the staff that worked there. They are doing the absolute best that they can, they are just stretched way too thin. They have a really long check-in processes and they refuse to staff more than one person, so while you're standing there waiting to get your key card reprogrammed (again) nobody is able to help you because they have to spend 15 minutes swiping a debit/credit card and and printing a paper. I'm sure these are company policies but it's crazy to me just how long it takes. It's not the sta... read more

Amy Vaughn 

on Google

3 years ago

This hotel is #2 in the list worst hotels I’ve stayed in. The care of the structure itself is incredibly worrisome. I wish I could attach pictures. I’ve seen hotels look like this after a hurricane came through. This is not a place for a female traveling alone to stay. My safety and privacy was uncomfortable. Front desk was not very friendly. Housekeeping was amazing though. My room was stocked and super clean. Which seems to be hard to find when compared to hotels were I paid 3x as much and had many issues with housekeepi... read more

Jason McDonald 

on Google

2 years ago

I'm only giving this place 3 stars because of the front desk clerk SABRINA she went ABOVE & BEYOND for us while we were staying here so thank you Sabrina thank you for getting us all settled with all the amenities that were advertised but not available. Everything but Sabrina is wrong at this motel to the uncleanness of the room upon check in down to the air conditioner filters that hadn't been cleaned in a month . My wife and I had to clean and sterilize the room once we got in. Down to the the place is in need of some up... read more

highway Chik 

on Google

2 years ago

Let me start by saying DO NOT STAY HERE!! For your own safety and sanity. Now about our 36 hr stay. My friend booked the rooms on line. When we called they did not have them when I showed up 2 hrs after the call they where just getting done cleaning it at 9pm A sign saying no breakfast just coffee but according to the receptionist no set time for the coffee depends on who is working if it isn't out ask for some. Ice only on first floor washer works on third floor and the dryer on the 2nd floor but they don't tell you if you... read more