Quality Inn Burbank Airport

Mimi Davis 

on Google

a week ago

There was no hot water in the room. No one got even a warm shower. It was just cold even for the first person in the morning. Some of the rooms are getting remodeling done, which it looks like our room was done except the shower surround was still old. Everything else was good. 

Kayne McIntosh 

on Google

a week ago

Very clean and the guest services were very courteous, friendly and helpful 

Andrew WALDRON 

on Google

a week ago

Loud freeway sound and loud neighbors expensive for what it was nice staff but could not sleep with the freeway and party going on 

Austin Urias 

on Google

a week ago

I’m extremely disappointed with my recent experience with this hotel chain. My flight was unexpectedly canceled, and despite explaining the situation, the staff showed no understanding or flexibility with my reservation. To make matters worse, the representative I spoke with was unprofessional and had a noticeably rude, snappy attitude. I understand policies exist, but there is a clear difference between enforcing policy and showing basic courtesy and empathy to guests facing circumstances beyond their control. I expected a ... read more