Quality Inn Allen - Plano East

William Sellers 

on Google

17 hours ago

Check-in was quick and easy. Check out. Was even easier It was close to a lot of things, so we didn't have to go very far Until we headed out 

Hector Salazar 

on Google

3 days ago

Great staff. Indoor pool is amazing . I highly recommend 

Nichole Harge 

on Google

5 days ago

Upon arrival I check beds for any signs of bed bugs as I always do at every hotel before bringing my things in. When I walked in, the light switch was broken, the lamp was stained brown, the floor was dusty and dirty. I inspected the beds, pulled back the mattress covers and noticed bed bug stains on the corners and along the head of the bed. One queen bed had active bugs. I left and reported it to the front desk. She then told me she didn’t have anything available downstairs, she said she would have to put me upstairs (no e... read more

Mande Covington 

on Google

2 weeks ago

Very disappointed with our stay at Quality Inn Allen - Plano East. The condition of the hotel and the customer service were both unacceptable. Our toilet overflowed, and when we reported it to the front desk, we were handed a plunger and old towels instead of having maintenance come help. The door lock was damaged, the cushion sheets were ripped, and the room phone didn’t work. Front desk staff insisted the phone worked, but when we checked the cords ourselves, they were covered in sticky syrup. Housekeeping never cleaned or... read more