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Putnam Toyota Service
- Automotive
- Burlingame, CA
About this business
Location details
50 California Dr, Burlingame, CA, 94010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought my truck new here and a 3 days later I noticed a hole on my steering wheel I took it in the service advisor took pics and said I will contact Toyota directly and see if they will cover the repair he says I will call you back with an update never heard from the guy I called him back left messages Guillermo never called very unprofessional I went in person today and told him in person about it he denied it saying Toyota was supposed to call me back regardless my steering wheel still has a hole in it never go to this p... read more
I wish I would have checked here first but this is the closest Toyota dealer to my home so I had continued to go there. Last service visit they took my car in and by 6:00 p.m. at closing they didn't even call me back. I'm not exaggerating, they totally forgot. Instead of waiting in the dark for another 24 hours until Monday morning, I drove down there last minute in my other car and it took some time (30 mins?) for them to even find my car. No paperwork and my car was filthy with fingerprints and still stuck in service mode ... read more
I have come a few times for routine maintenance. They were all well done and pretty quick. I came on early morning, so there was no wait time. My only complaints are: 1. They don't sync with Carfax. 2. The parking lot can be very difficult to navigate if you are not a skilled driver or if you don't have a 360 camera. Fortunately, the service advisor, Jesus, was kind enough to help me get out of the parking lot.
Went for routine service, it was good. However they forgot to complete one item so had to go again. Charges 2% extra for credit card usage - why knocked off two stars. I mean car dealers make a lot of money. The 10 year service not cheap - about $1800. To scramble around taking 2% on customers for credit card is outright shameful.
Frequently asked questions about Putnam Toyota Service
How is Putnam Toyota Service rated?
Putnam Toyota Service has a 3.5 star rating with 38 reviews.
When is Putnam Toyota Service open?
Putnam Toyota Service is open now. It will close at 5:00 p.m.
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