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13 Indian Dr, Keysborough, VIC, 3173, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very bad warranty, very bad workmanship, liars and bullies, they refuse to do warranty repairs, and when they had to it was worse than before, took them to VCAT, absolute disgrace this company. If they want to challenge this, I will post all the evidence. I brought a new OP13 from them, cost me nothing but a crap load of money and time. In response to your reply.. You didn’t work hard to deliver, you said that you would NOT repair the issues, I had to fight you on this. It was only settled 2 months ago, I had the van for 2 y... read more
Very bad warranty, very bad workmanship, liars and bullies, they refuse to do warranty repairs, and when they had to it was worse than before, took them to VCAT, absolute disgrace this company. If they want to challenge this, I will post all the evidence. I brought a new OP13 from them, cost me nothing but a crap load of money and time,
I have a Torpedo locking hitch pin lock that has aged badly. The company does not have replacement parts available for the failed rubbers and key barrel cover. Was told I could buy a new one. Don’t think so - I’ll look for something that can last with better support. Must say the Saracen hitch lock has been better quality and the key barrel cover has not failed on that.
Incredible sales support, assistance and advice. I needed an urgent Kojack base plate delivered to Adelaide just a couple of days before a big trip. The team were so helpful and my order arrived quickly. Fantastic piece of kit. Many thanks to the Purple Line Team. 5 gold stars. 🌟 🌟🌟🌟
AVOID AT ALL COSTS!!! Terrible product, even worse customer service, could not care less about their customers once they’ve got your money. Dropped the ball on serval occasions and will ghost you when you try raise issues with their dodgy products. Absolute disgrace
Purple Line has a 4.1 star rating with 74 reviews.
Purple Line is closed now. It will open tomorrow at 9:00 a.m.
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