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96 8th St E Unit 25, Waconia, MN, 55387, United States
Get directionsPuroClean of Waconia, sent by my insurance, rocked it after a nasty fire left smoke damage throughout my storage facility in a multi-story downtown Minneapolis building. Their team delivered exceptional service, and Jean was a trusted guide, helping me navigate the overwhelming restoration process with clarity and care. Truly grateful for their expertise and support. Highly recommend.
PuroClean did a great job evaluating our damage from a pipe leak. Everyone that came to the house was professional, clean and good to work with. The mold mitigation was very good. The communication and timelines around the remodel was a struggle.
We used PuroClean for a water issue at our house and they were fantastic. I reached out to them on Sunday, heard back right away and a technician at our house Monday morning. Our situation did not warrant immediate attention, so Monday morning was fine. Throughout the process Jean kept us looped in as to when and what was going to happen next, she is a great communicator and kept the process moving. Makes all the difference with you know what to expect. Great work by PuroClean, highly recommend.
The owner Jean was very helpful with all of my questions. We used another service to clean up our flood damage in our basement and we were over charged and services normally included with clean up were not included, not to mention horrible customer service! Jean helped me navigate what steps to take and offered her help. She even gave me a number where I could text her all my questions. I really wish this company would have won the Google search when we were searching for help in an emergency flooding situation.
The response and clean up to our flooded basement was great. The quality of work was good and I was impressed with that crew’s attention to cleanliness. However, the remainder of our project was poor. Even though we paid for protection, the dry wall team didn’t cover our belongings. When we questioned it, they claimed to have cleaned up the dry wall dust and then put the coverings on later but still made us pay for the covering. We requested a flooring quote. Six weeks later, we received an email saying they wouldn’t provide... read more
PuroClean of Waconia has a 4.7 star rating with 45 reviews.
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