PuroClean of Waconia

Sharlene Downs 

on Google

a month ago

We used PuroClean for a water issue at our house and they were fantastic. I reached out to them on Sunday, heard back right away and a technician at our house Monday morning. Our situation did not warrant immediate attention, so Monday morning was fine. Throughout the process Jean kept us looped in as to when and what was going to happen next, she is a great communicator and kept the process moving. Makes all the difference with you know what to expect. Great work by PuroClean, highly recommend. 

Beckie Lonnes 

on Google

3 months ago

The owner Jean was very helpful with all of my questions. We used another service to clean up our flood damage in our basement and we were over charged and services normally included with clean up were not included, not to mention horrible customer service! Jean helped me navigate what steps to take and offered her help. She even gave me a number where I could text her all my questions. I really wish this company would have won the Google search when we were searching for help in an emergency flooding situation. 

Meridith Wulf 

on Google

6 months ago

The response and clean up to our flooded basement was great. The quality of work was good and I was impressed with that crew’s attention to cleanliness. However, the remainder of our project was poor. Even though we paid for protection, the dry wall team didn’t cover our belongings. When we questioned it, they claimed to have cleaned up the dry wall dust and then put the coverings on later but still made us pay for the covering. We requested a flooring quote. Six weeks later, we received an email saying they wouldn’t provide... read more

Michelle Oskey 

on Google

6 months ago

I just wanted thank everyone at PuroClean that helped take care of my mold issues and get my house back to normal. I know it was a pain dealing with the property management company, , but you still went above and beyond to get the job done early. A special thanks to Roger and Ed for all your hard work and attention to detail. You guys are my Christmas miracle. I appreciate you putting in the long hours to get things done ahead of time. I am excited to be able to have my house back. I recommend them if you are looking for a g... read more

Dianna Dankel 

on Google

11 months ago

Very prompt, professional, helpful and detailed. Excellent follow-up. Highly recommend the team.