PuroClean of Springfield

Sioux Lasley 

on Google

3 months ago

Highly recommend PuroClean of Warrenton! While away from home my cleaning lady advised there was a storm and water was running down the wall in a guest bedroom. A family member recommended PuroClean, so called them immediately after calling the insurance company. They were incredibly helpful! I’ve never been in this situation before and was hundreds of miles away. Initial interactions with insurance were confusing and frustrating. Devon, the PuroClean dispatcher, was amazing, she even helped decipher the insurance confusion.... read more

Elizabeth Berry 

on Google

6 months ago

I can’t say enough good things about this company. Everyone I spoke with was professional, kind, patient with my thousand questions, and incredibly reassuring during a really stressful situation. Cody and Robert were the cleanup crew, and they absolutely went above and beyond. They were honest, thorough, and took so much care with everything. Cody explained what they were going to do, kept in contact, etc. You can tell they genuinely care about doing the job right, not just getting it done. I’m so grateful for how they han... read more

Meg Christian 

on Google

3 months ago

Cody and Rico were wonderful! Professional, prompt and responsible. They helped me with remediation work for my bathroom that flooded through all three floors of my townhouse. By no means a fun situation, but they have made their piece of the equation as painless as possible. 

Matthew Kolich 

on Google

3 months ago

Cody and KJ were extremely professional and knowledgeable about their job. They explained everything they were going to do and executed those tasks flawlessly. They kept me updated on what to expect in the next steps. 

Anna Norwood 

on Google

8 months ago

I called them when we had water pouring through the ceiling, they arrived about 6 or 7 hours after we called them. The initial two people were fantastic but the next day the project manager came and he seemed to have no interest in making sure that we got what we needed. He was talking about taking apart the kitchen cabinets and replacing the damaged wood only. It was covered in mold this seems crazy. We voiced our concerns and asked if he worked worked for the insurance company or us. Our experience with servpro was complet... read more