PuroClean of Pasadena

Gina Ammon & Donna Baker Realtors 

on Google

2 weeks ago

We’re so glad to have PuroClean Pasadena as our preferred vendor! Their team is professional, fast, and always reliable in emergency situations. They handle every job with care and attention to detail, giving our clients peace of mind. Highly recommend their services! 

Jessica Rusk 

on Google

3 months ago

Update to the Update as I am almost done working with Puro Clean. 4/20/25 we move back home. Just now, on my first visit into my office room, the window sills (and the baseboards) are filthy and seem covered in what is soot and windstorm remnants. I am attaching pictures. We did have repairs done to our ceiling since the remediation but not in this room and there's no way after paying Puroclean $45,000 for that remediation there should be anything looking like that in my house. My side room is also dirty in this manner. The ... read more

Jessica Rusk 

on Google

4 months ago

Update: Puro Clean has requested I remove this. I did eventually hear from someone on the ground here in LA, Christian, and they refunded us the money we had paid to have our insulation removed (we're still waiting on the check to arrive via mail). I appreciate that Christian reached out and has been very responsive. I am happy with how he resolved the issue. However, I still think the whole discrepancy between our payment and what services were provided and the behavior of their call center representatives (Tobi) and on sit... read more

MJ W 

on Google

4 months ago

My apartment was heavily impacted by smoke and ash from the Eaton fire. Puroclean did a great job cleaning my contents and laundering my clothes. The Puroclean process was very fast, a walk though on a Wednesday, cleaning done on Friday, I was back in my place on Sunday. It did take 2 weeks for all my contents to be returned. There were a couple of hiccups in communication that were corrected by Dave and Russell. I would recommend them for smoke and ash remediation.