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Purelight Power of Medford
- Consumer Services
- Medford, OR
About this business
Specialties: We specializes in residential solar panel installation services. Call today for a free quote! Established in 2019. Starting with a single location in the beautiful Rogue Valley in Southern Oregon, Purelight Power has grown to include 5 locations across Oregon, adding 2 locations in Iowa beginning in 2021, and opening Purelight's first location in Montana in early 2022. Unlike traditional solar companies, Purelight focuses on providing an experience where homeowners are supported every step of the way during thei... read more
Location details
541 Parsons Dr, Medford, OR, 97501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best service, very smooth install process, very efficient and highly recommend them for your solar needs. Gar Codling was very proficient and did a great work explaining me the monitoring system operation and install.
Buyer beware: A few weeks after install a storm knocked power out to the neighborhood and my new, 100% charged backup batteries did not kick in nor did the panels provide power to the house the following sunny day. Lots of money and no power. Hard to get in touch with customer service and their next available appointment to come check out the system is almost a month out. Not to mention I received a power bill so I do not believe the system is powering my house at all at this point. AND they promised a 6k incentive a week af... read more
Initial set up fine. 4.5 yrs later replaced roof. First had to pay up front. Purelight contract said 10 days would return. NOT! Month later had installers show up. No electrician. Had to wait longer. Then electrician showed up after repeated calls. They completed but didn't check to make sure ALL panels were working. Turned out 8 out of 24 not working. Had to pay 2 power pymts, PP&L's and Purelights. Still waiting for complete hook up... NOT HAPPY! Edit: Mikyla of Purelight contacted me after this review and seemed to be ve... read more
UPDATE: They got us up and running the next day. I emailed Mikayla after writing this and she apologized sincerely for our bad experience and reached out to all the teams involved. She checked in with WattSmart to get us signed up, and is sending us a check for $134 for the sunlight hours we missed. Overall, I appreciate the sincere apology and desire to make better our experience going forward. .................................................................. I went against my better judgement and went with this company, b... read more
Don’t trust them when they say your bill will be net zero or close too. Power bill is still 200+ in the middle of summer. Guy pitching his business to us assured us even in winter our bill would be almost nothing to pacific power. They also put panels where there was obvious shade when there was plenty of roof in full sun. So not only misleading but also apparently incompetent.
Frequently asked questions about Purelight Power of Medford
How is Purelight Power of Medford rated?
Purelight Power of Medford has a 4.8 star rating with 825 reviews.
When is Purelight Power of Medford open?
Purelight Power of Medford is open now. It will close at 5:00 p.m.
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