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Purelight Power of Medford
- Consumer Services
- Medford, OR
About this business
Location details
541 Parsons Dr, Medford, OR, 97501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So professional from beginning to end. Great communication. We knew what was going on with our project all along the way from setup and engineering, permitting and paperwork, install, and finally post-install follow up. They had to do some work on our electrical panels and afterward got all of the drywall and paint fully fixed quickly. Very impressed with their speed, professionalism, and customer service.
The service representative Anika R. assisted me, with a business transaction involving a property transfer. Anika did an amazing job. Friendly, professional and helpful. Purelight is lucky to have an employee like Anika. Also, I truly appreciated the hold music too! Hilarious, smart move on leadership for making the hold time experience fun. Thank you, Douglas
Started out ok but assessment was problematic and after we had our assessment finally done they canceled our agreement with no formal explanation. Sent a text saying our roof wasn't strong enough which is not true since multiple houses in our neighborhood have same builder and roof. We attempted to reach out for an actual conversation and no one would return our calls to discuss in more detail. We believe they possibly under bid our proposal and didn't want to continue. Be cautious with this company. We are now going with a... read more
Don't sign the contract without having a thorough review of the KW! I recommend reviewing with a HVAC specialist and/or your attorney. The Purelight Power representative, James, rated my home at about 6,500 KW annually and I believed him. I didn't know how to read my bill, more so didn't ever bother with knowing the technicalities. Turns out he rated my home at half the amount, because I spend a lot, close to 13,000 KW annually. I learned this too late. I have been trying to mediate and/or arbitrate for the past 1 year and... read more
I worked with Trevor out of the Bend PureLight office, which is linked to their Medford location - and the whole process was so smooth and everyone was so friendly, professional, honest, and downright efficient! Trevor was awesome, the installers also awesome, quick and clean. The longest part of the process was getting inspections completed, and getting Pacific Power to install our net meter. We are just starting to see how much power we are adding back into the grid, and so excited to be creating our own power!!
Frequently asked questions about Purelight Power of Medford
How is Purelight Power of Medford rated?
Purelight Power of Medford has a 4.8 star rating with 860 reviews.
When is Purelight Power of Medford open?
Purelight Power of Medford is closed now. It will open on Monday at 9:00 a.m.
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