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Pure Utilities

2.6

About this business

Location details

207 W Mill St, Livingston, TX, 77351, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Tue8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Wed8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Thu8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Fri8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
2.622 reviews
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Dennis Da Silva / ArtHertz's profile image
Dennis Da Silva / ArtHertz 
on Google
a month ago

Absolutely medieval customer service for their gas supply. They take advantage of the fact that they have a captive audience and their representative, 'Maggie' thinks she's a 'feudal lord' with no sense of 'customer care'! They have left my edlerly (80) year old aunt with a destroyed front garden and no gas connection, severed phone lines and a severed sprinkler / sewerage system! Maggie gleefully hung up when I tried to find out how they were going to resolve the issues! 

Rick's profile image
Rick 
on Google
2 years ago
Teresa Parker's profile image
Teresa Parker 
on Google
3 years ago
Amy Nickle's profile image
Amy Nickle 
on Google
3 years ago

Absolute worst water company ever, doubt they will care much about the negative reviews either. We heard others were under a boil water notice after our water had been restored 24 hours. Decided to call and sure enough we are too! They “haven’t had time” to put out signs or notify their customers. This is the icing on a cake of other awful things we’ve dealt with since being with Pure Utilities. 

Shannon Opie's profile image
Shannon Opie 
on Google
3 years ago
View all google reviews

Frequently asked questions about Pure Utilities

How is Pure Utilities rated?

Pure Utilities has a 2.6 star rating with 22 reviews. 

When is Pure Utilities open?

Pure Utilities is closed now. It will open tomorrow at 8:00 a.m. 

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