Pure Restore LLC

Michael Lowry 

on Google

2 weeks ago

Don't walk, RUN from this business. I contacted Pure Restore about mold in a rental property. Since I work a 6am to 6pm shift, I am unavailable by phone. I set an appointment for their staff to come and examine the property and issues. I told them the mold was a result from a refrigerator ice maker supply line leak. The kitchen is one the first floor. I was contacted with their plan to address the mold. They told me it would take 3-4 days. later changed to two days, to resolve the issue. I authorized the service. They starte... read more

David Montoya 

on Google

a month ago

Strongly recommend this company 👍 I wish I could put 10 Stars 👌 

Stephen Smith 

on Google

a month ago

Do not use this business for your water restoration needs. They are all about the billing and charging more for their services. I called them to come out to help with a major leak in my bathroom (affected downstairs). The crew spent the first two hours documenting measurements of the house (non-affected areas) and everything else in order to justify their outrageous billing. It got to the point where I had to ask them to focus on the remediation (several times) before they would start doing work to minimize the damage. (I ha... read more

Scott Hobbs 

on Google

2 months ago

Recently we had water damage in our home, we called PURE and they came out right away and set up equipment. They use fair market pricing, and was willing to negotiate final cost of mitigation with us, being that the homeowner is on a fixed income. We appreciated the professionalism and hard work of all that dealt with our situation. 100% would recommend. 

Emily Shults 

on Google

3 months ago

Buyer Beware! Dealing with water leaks is stressful enough on its own - plumbing repairs drying possible mitigation, and maybe even remodeling. After a pipe burst on our main level, we were referred to Pure Restore by our plumber for an inspection. The inspector took photos, thermal imaging and moisture readings, and advised us not to touch anything on the main level due to concerns about mold spreading into our ventilation system. They also inspected our crawlspace where we had a burst last year that had already been cleane... read more