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Purdue University Surplus Store
- Retail
- West Lafayette, IN
About this business
Location details
700 Ahlers Dr, West Lafayette, IN, 47907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 4:00 p.m. | |
| Tue | 12:00 p.m. to 4:00 p.m. | |
| Wed | 12:00 p.m. to 4:00 p.m. | |
| Thu | 12:00 p.m. to 4:00 p.m. | |
| Fri | 12:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a Dell All-in-One and after learning there was issue (the device is password locked), I reached out to see how to fix it. The first emails I received were hostile and claimed that it couldn't be locked. If they had taken a moment to look at it, they would know. But this person said they were responsible to clear the data...no way could they have gotten this one wrong. After that, I reached out to the supervisor (2-3 times) with no response. To say that customer service is sad would be an understatement.
Business response:
Are you the person from which we repeatedly requested a receipt because it had been over a year since you claimed it was purchased?
RecommendedGreat place to find used goods and equipment at reasonable prices. The staff is very helpful.
Purdue Surplus store has great tech and low prices and furniture that is study and great for the frugal minded
Plenty awesome items reasonably priced
Excellent staff, great selection. I've been a customer since the store was on North 9th Street (the old Duncan Electric) and it's better now than ever.
cheap chairs and retro electronics.
Good deals. Interesting selection.
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I would love to see more "New Arrival" photos please! I run a home daycare so its extremely hard for me to get in there during your business hours but I love that when I do see something that you guys let me pay over the phone and have someone pick up for me! Thanks!
Frequently asked questions about Purdue University Surplus Store
How is Purdue University Surplus Store rated?
Purdue University Surplus Store has a 4.4 star rating with 291 reviews.
When is Purdue University Surplus Store open?
Purdue University Surplus Store is closed now. It will open on Monday at 12:00 p.m.
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