Purcell's Motorcycle & Marine World

DrTrx 

on Citysearch

15 years ago

Very poor service Dept. – Your review Very poor Service Dept.‎ - ‎ - 2010-01-30 I would not recomend this shop for any type of service. i am a local pharmacist and work long hours so i decied to give these guys a shot at doing my valve adjustment on my ZRX1100. i am a rider and racer of over thirty years, but i just don't have the time i used to. 20,000 mi. leaking oil into cylinder # 3 via the spark plug. obviously valve cover gasket and the 4 O rings around the plugs need replacing. they did the adjustment and the val... read more

JSettle 

on Citysearch

16 years ago

Terrible...just terrible – It took them three tries and a half a year to NOT fix my boat. After being lied to multiple times about when they would "get to it"...Monday is never the coming Monday just so you know. I have since taken my boat to Jax Motor sports and now it works like a champ. I do not plan on ever being a Purcells customer again. 

SteveStiles 

on Citysearch

17 years ago

Worst Sevice Ever – I recently took my 2000 Roadstar in for a recall on the transmission. While it was in the shop I had a stage 3 kit installed. When I went to pick up my bike it was filthy, covered in oil, greasy hand prints all over it and oil dripping from the frame and a dent in my gas tank. I had another appointment so I had to leave, was told to just ride it. So the next morning I called and talked to Mark in service and told him my disappointment and that the moter was making alot of noise ( valve tapping, ect) he sa... read more

BobbySlayton 

on Citysearch

17 years ago

Yamaha Raider cant get straight answer on receiving parts – I purchased a 2008 Raider at Purcells in Jax. The day I bought the bike the young sales told me that my parts would be in in about a couple of weeks, I knew this because I have dealt with Purcells in the past no big deal. This was in sept 2007, we are now in Feb 2008 and I still dont have my quick release back rest and have been given several dates as to when it will be in. And they still cant get a date. As of yesturday phone call Yamaha still has no release date f... read more

hiwaves 

on Citysearch

18 years ago

Beware of Polaris lack of support. – Purcell's has been trying to help me with my Polaris waverunner that has now been in the repair shop for over 4 months, the other area Polaris Dealer was rude and refused to work with me even though it is also a Polaris dealer. ( No bragging rights there!) Based on the lack of response I have gotten from Polaris personally after many phone calls, e-mails and writing to corporate I would not consider any , I say again ANY Polaris prouduct. However when I am going to purchase a boat or cycl... read more