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10151 Montgomery Boulevard Northeast, Albuquerque, NM, 87111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
There appears to be a systemic problem, primarily from a lack of leadership and investment in quality patient care by the PAs, doctors, and the administrator at Western Dermatology. The leadership at any organization sets the tone, culture, and expectation of customer care. It is this complete and utter lack of ethical leadership that is at the root of the most unprofessional and disrespectful patient care experience I've ever had, with Ms. Carol Purcell, physician's assistant, and Mary her medical assistant. When one has to... read more
There appears to be a systemic problem, primarily from a lack of leadership and investment in quality patient care by the PAs, doctors, and the administrator at Western Dermatology. The leadership at any organization sets the tone, culture, and expectation of customer care. It is this complete and utter lack of ethical leadership that is at the root of the most unprofessional and disrespectful patient care experience I've ever had, with Ms. Carol Purcell, physician's assistant, and Mary her medical assistant. When one has to... read more
There appears to be a systemic problem, primarily from a lack of leadership and investment in quality patient care by the PAs, doctors, and the administrator at Western Dermatology. The leadership at any organization sets the tone, culture, and expectation of customer care. It is this complete and utter lack of ethical leadership that is at the root of the most unprofessional and disrespectful patient care experience I've ever had, with Ms. Carol Purcell, physician's assistant, and Mary her medical assistant. When one has to... read more
I chose to see Ms. Purcell because it was the quickest appointment I could get. After a small wait, she came in and did a very perfunctory exam and then tried to sell a treatment from the spa to me. After that she did a biopsy on a mole and ordered blood work with no explanation as to why either was being done. I was told by her nurse that she would call me with results within 10 days. I obtained my own results for both the blood work and the biopsy after 3 days- both with positive results. After 7 days I called and left a m... read more
Purcell Carol has a 1 star rating with 4 reviews.
Purcell Carol is closed now. It will open tomorrow at 9:00 a.m.
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