Puppy Love Grooming

Don M. 

on Birdeye

2 weeks ago

My miniature schnauzer got groomed there 3 months ago and he looked good. We took him yesterday (three months)and they said that he would have to be shaved, that's not what we wanted. we took him home, not groomed and we said that we won't be back. On the way out, someone at the counter said, "good we don't want you back". Not a good way to conduct your business. We were not disrespectful, and I thought that was uncalled for. 

Dianne K. 

on Birdeye

a year ago

I wish there was an option for zero stars. I was yelled at for showing up at the appointment time given to me by Anthony, they insisted my appointment was a half an hour earlier. I know I would not have made an appointment at that time as I drop off kids to school at that time. When they saw I was upset for being inconvenienced and yelled at in front of other customers, they said we wouldn't be a good fit for them. It was a blessing Im certain. Whatever happened to professional customer service?