Puget Sound Veterinary Group

Malia B. 

on Birdeye

3 years ago

I was quoted 1500. To treat my cat for bladder crystals and I was handed a 3000.00 dollar bill when i picked him up. I was horrified. Never again, so done. Now they are threatening to turn me into collections all because Chantelle lied to me about the cost of this procedure. I will see you in court liar. I contacted waltner and he never called me back so this must be common practice for this business. Also Shantel spoke to a woman named Beverly Quollet about my business which is unethical and illegal. Bunch of... read more

Malia B. 

on Birdeye

3 years ago

I do not recommend this place the front desk manager shanell lied to about the fees on treating my cat. I was quoted 1500. To treat for bladder crystals and when I picked my cat up they handed me a bill for almost 3000.00. then Shantel manipulated the deal that was made prior to me bringing in my cat and said that was just to unblock him. No that's not was was said. I told her I could pay half of the 1500 at time of pick-up and the rest paid at the end of the month. At no time did they contact me and tell me... read more