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Puget Sound Energy

2.4

About this business

Location details

9521 Willows Rd, Redmond, WA, 98052, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.418 reviews
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Elijah Miller's profile image
Elijah Miller 
4 weeks ago

Thank you for no notifications for bills after moving out of apartment until you sent it to collections. Thank you for damaging my CR because your system is designed to be predatory. Paying utilities for an apartment I no longer live in is criminal. Your greed sickens me. Don't bother trying to give me a contact. I already reached out and your "Policy" doesn't allow for corrections. 

Michael Tam's profile image
Michael Tam 
a month ago

Power outage at 345am May 13; vegetation again. 7am update has restoration by 10am which came amd went. Another update with restoration by 2pm. 315p i called and spoke with PSE Rep who told me his system shows it is fixed and pwr will be on soon. Not. 330pm with another restoration at 7pm. Now it is 815pm no power and another update showing restoration by 7pm!!! There is NOT a crew in site. System status is auto generated. This is unreal. At 820pm, pse resets restoration to tomorrow 8am. This proves there is no crew working ... read more

Blair Hulteen's profile image
Blair Hulteen 
4 months ago

TLDR: PSE prive energy price gouges and has awful customer service. You have no choice but to use them but they are incompetent and greedy. They take advantage of no market competition and laugh at the little guy. PSE is the worst. The price hikes with no warning is ridiculous. Their customer service is awful and with no competition they have 0 insensitive to be better. They also bombard you with "Flex Event" notifications, but even if you are "in the top three of homes in your area" you get no discount, no anything. Just "h... read more

Ryan Murphy's profile image
Ryan Murphy 
7 months ago
Vincent Chang's profile image
Vincent Chang 
a year ago

We've had a small gas leak in our utility room that has a furnace and water heater for almost a year now but everytime we had a someone (contractors, HVAC companies, etc) look at it, they could not find the issue despite smelling something. They even use the ppm detector to see if there is a leak and all those times it just returned negative. They all shrugged it off as left over residue from the furnace. Today, we decided to call PSE and see if something can be done about it. They sent someone over and he spent a good 40-60... read more

Frequently asked questions about Puget Sound Energy

How is Puget Sound Energy rated?

Puget Sound Energy has a 2.4 star rating with 18 reviews. 

When is Puget Sound Energy open?

Puget Sound Energy is closed now. It will open on Monday at 9:00 a.m. 

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