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Pufalt-pauley Insurance

5.0

About this business

The history of our agency is a long and varied one. Bill Voellinger started the original agency in 1922. Later in 1950, William Pufalt purchased The Voellinger Agency and was later joined in business by James Pauley in 1973. Ten years later, the two agents formed the new agency called Pufalt-Pauley Insurance Agency. Bill Pufalt later retired and sold his share of the business to James. In 1984, Jim's brother Danny Pauley joined the agency, followed by Jim's daughter Lisa Hood in 2000. 

Location details

315 N Illinois St, Belleville, IL, 62220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.044 reviews
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Cara Srogus's profile image
Cara Srogus 
recommend  Recommended
4 years ago

Lisa has been our agent for over 15 years and I couldn't be happier! we recently came home to no AC, called and turned in a claim. Our claim rep called within hours and our check was sent within 3 business days! As a mortgage lender, I recommend them to all my clients!! 

Elizabeth Bogue's profile image
Elizabeth Bogue 
recommend  Recommended
5 years ago

They care about their customers and getting the best product for the best price. 

Angie Weinman-Shuksta's profile image
Angie Weinman-Shuksta 
recommend  Recommended
6 years ago

40 plus years in business! Wonderful service. 

Cheryl Sale's profile image
Cheryl Sale 
6 years ago

You need to answer your phone and take care of my car that Petty Garbage truck hit my 2019 car two weeks ago we have as yet heard anything back from Nationwide Insurance. 

Business response:

Hi Cheryl-thank you for your time today. As we discussed i was not aware of a problem. I immediatly contacted the claims adjuster and they called today. Please keep me posted if you have anymore problems. Thank you again. 

Becky Davis Stolte's profile image
Becky Davis Stolte 
recommend  Recommended
6 years ago

Great staff, service, and options! 

Elizabeth Bogue's profile image
Elizabeth Bogue 
7 years ago

One of the things I am thankful for today is working for great people! We are all treated as if we are part of the Pauley family. It is a pleasure to work for them.and I wish everyone would have such great people to work for. With the owners, customers come first. The owners work hard for our clients. It is truly a blessing to work there! 

Lynn Weisenberger Palenchar's profile image
Lynn Weisenberger Palenchar 
9 years ago
Rose Truttman's profile image
Rose Truttman 
11 years ago
Stephen Sedlak's profile image
Stephen Sedlak 
14 years ago

Best insurance rates in town! 

Frequently asked questions about Pufalt-pauley Insurance

How is Pufalt-pauley Insurance rated?

Pufalt-pauley Insurance has a 5 star rating with 44 reviews. 

When is Pufalt-pauley Insurance open?

Pufalt-pauley Insurance is closed now. It will open on Monday at 9:00 a.m. 

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