Puente Hills Volkswagen Service And Parts Department's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Puente Hills Volkswagen Service And Parts Department

3.9
  • Other
  • City of Industry, CA

About this business

Location details

17110 Gale Ave, City of Industry, CA, 91745, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue07:30 a.m. to 6:00 p.m.
Wed07:30 a.m. to 6:00 p.m.
Thu07:30 a.m. to 6:00 p.m.
Fri07:30 a.m. to 6:00 p.m.
Sat07:30 a.m. to 6:00 p.m.
Sun08:00 a.m. to 5:00 p.m.
3.926 reviews
Select a rating
Playboy 51's profile image
Playboy 51 
3 weeks ago

I finally found a place that I can trust. My Golf R was having a little issue for a couple of months, where the oil pressure light would randomly come on, while I was driving. I went to a few other VW dealers before, but after wasting my time and money the problem wasn't fixed. One of my friends recommended the Volkswagen dealer at Puente Hills, because he likes this german technician that works there.So I gave it a try. When i arrived, I was greeted with a smile from Diane. That felt already different then the other dealers... read more

HC C's profile image
HC C 
a month ago

Do check your oil condition after getting the oil change/oil consumption test done(Supposedly drain oil?). And ask them to list all the services done on the paper. Even other vw service provider was skeptical of all the warrenty covered services done from this location being unclear on the records. 

Joss L's profile image
Joss L 
2 years ago

Overall I feel like there was a lack of care for the car. Upon return, trash was left in my car, my steering wheel wasn't protected and was covered in dirt and auto grease, and my car was returned at 30% battery!! Never been to a dealer that cares so little about a customer's vehicle. Every other VW in this region at least has the smallest modem of respect to keep the interior clean and go above my giving it a wash before return. Go elsewhere and save money with a better experience. Photos attached below of trash, grease mar... read more

Edgard Rivera's profile image
Edgard Rivera 
2 years ago

muy buen servicio, Julio, Cesar y todo el equipo. excelente!!! 

Dimas Ramirez's profile image
Dimas Ramirez 
3 years ago

Expensive for a simple oil change, and it took about 6 1/2 hours to get it done, with appointment. At took me way less time to look for a car in the lot and buy it. In definitely done here. 

Frequently asked questions about Puente Hills Volkswagen Service And Parts Department

How is Puente Hills Volkswagen Service And Parts Department rated?

Puente Hills Volkswagen Service And Parts Department has a 3.9 star rating with 26 reviews. 

When is Puente Hills Volkswagen Service And Parts Department open?

Puente Hills Volkswagen Service And Parts Department is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in City Of Industry, CA