This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Puente Hills Subaru Parts & Service
- Automotive
- City of Industry, CA
About this business
Location details
17801 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
By far the worst Subaru service experience I've ever had. Arrived at 1110. Walked into the service department abd was told to wait by my car. 10 minutes later, someone finally greeted us, checked us in and said to wait outside for a service rep. 20 minutes later, someone finally showed up. Another 15 minutes of them trying to figure out what our service plan was and I ran out of time. So 45 minutes wasted without an apology. And besides, If you can't manage your service staff why would I trust you with my vehicle? We will ne... read more
The reason I give one star because I am doing a DIY CVT fluid change at home and need 5qt CVTF-III fluid. The fluid MSRP is 20.19 USD ea but Puente Hill Subaru Parts give me price is about 30 USD ea after discount. I found same fluid from Subaru Orange coast dealer with 16 USD ea and total cost including shipping is 100USD. I don't understand why they sell parts higher than MSRP.
I got a multipoint inspection (including an oil check & top off) as well as a check in my suspension & brakes. The advisor assigned to me gave me incorrect pick up date for my vehicle and failed to inform me that certain services were necessary. They also did not top off my oil as it has been 2 months since they had my car and I got a low oil warning.
Frequently asked questions about Puente Hills Subaru Parts & Service
How is Puente Hills Subaru Parts & Service rated?
Puente Hills Subaru Parts & Service has a 3.9 star rating with 132 reviews.
When is Puente Hills Subaru Parts & Service open?
Puente Hills Subaru Parts & Service is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com