This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Publix Pharmacy at Westway
- Pharmacy
- Dothan, AL
About this business
Location details
4650 W Main St #700, Dothan, AL, 36305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I live in Georgia and traveling for work. My dentist called in an antibiotic for a possible infection. I never received a text that it was ready by late afternoon (all of my local Publix pharmacies in GA take about 10 minutes to fill a prescription) and it had been several hours by this point. I called in and the woman said she wasn’t sure if they received it but she would look and fill it if it was there. I asked her to look to make sure since I don’t live here. She said “oh, we just received it”…which my dentist said it wa... read more
Finally transferring my prescriptions somewhere else after the last few years of declining customer service. The last straw was when I had to call my insurance to see why they weren't covering a refill. I was told that the pharmacy had put in the wrong code.
Unfriendly, Uncooperative, attitudes, etc.
I’ve had multiple negative experiences with this Publix Pharmacy relating to customer care, but this most recent one was the last straw. What’s most disappointing is how these poor experiences stands in stark contrast to the excellent service I usually receive from the rest of the Publix store staff.
No problems. Ready when I need it or I pick up anytime. They are only human! .be patient they work wth you.
Frequently asked questions about Publix Pharmacy at Westway
How is Publix Pharmacy at Westway rated?
Publix Pharmacy at Westway has a 2.6 star rating with 31 reviews.
When is Publix Pharmacy at Westway open?
Publix Pharmacy at Westway is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com