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Publix Pharmacy at Coweta Crossroads
- Pharmacy
- Newnan, GA
About this business
Location details
100 Glenda Trace, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They NEVER call or text that RX is ready and when you call to check they ask what you’re waiting for instead of just saying, yes we have 3 ready or whatever. Then they act like you’re stupid for not knowing it’s been ready for a few days. The whole store is just terrible at customer service now.
My son's prescription didn't make it over from a telehealth doctor, but the pharmacists did everything they could to help me track it down, making calls to other pharmacies and to the doctor. As a desperate mom with a violently ill toddler at home, this was an absolute blessing. In my mild (sleep deprived) panic, I didn't catch the names of the associates who helped me, but I'm so grateful for them!
Horrible. I don’t know if it’s overall incompetence or a management issue. Almost every time I pick up a prescription, there’s an issue. They don’t call to let you know there’s an issue, they don’t refill things when they say they will and they’re just generally terrible at the job. Not to mention, the employees are often rude. I’m taking my scripts somewhere else from now on. I’ve only come here for 3 months and I can’t take it anymore.
I have always used this pharmacy and something has definitely changed. The attitude and communication is horrible. I understand if people are overwhelmed with so many prescriptions and people to help, but being rude to customers isn’t the best approach.
Something has definitely changed at this location. When I call I cannot reach a person. It rings, then goes to a generalized voicemail (basically saying no one is available in the pharmacy right now you'll have to leave a msg.) I've had 5 issues over a 3 month period. 1 of those I was told by the drop off window my my prescriptions weren't sent in only to go through the hassle of calling my dr's office for them to say they had in fact, been sent in. I knew they had bc they always send them before leaving the exam room. But t... read more
Frequently asked questions about Publix Pharmacy at Coweta Crossroads
How is Publix Pharmacy at Coweta Crossroads rated?
Publix Pharmacy at Coweta Crossroads has a 3.6 star rating with 27 reviews.
When is Publix Pharmacy at Coweta Crossroads open?
Publix Pharmacy at Coweta Crossroads is closed now. It will open on Monday at 9:00 a.m.
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