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Public Storage

4.7

About this business

Location details

10801 Katy Fwy, Houston, TX, 77079, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.7356 reviews
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Christi Tullos's profile image
Christi Tullos 
3 months ago

I had a terrible experience with this Public Storage location. My rent was raised frequently and when it finally hit almost $200 for a 5x10 unit, I started looking elsewhere. I found the same sized unit in the area for $150 cheaper PER MONTH. I moved out of the unit on the 3rd of the month and was charged the ENTIRE MONTHLY RENT, even though I was only in the unit for 3 days. When speaking to an agent on the website, they said that they do not prorate rent for move out. But they do prorate rent for move in. Proceed with caut... read more

Christi's profile image
Christi 
3 months ago

I had a terrible experience with this Public Storage location. My rent was raised frequently and when it finally hit almost $200 for a 5x10 unit, I started looking elsewhere. I found the same sized unit in the area for $150 cheaper PER MONTH. I moved out of the unit on the 3rd of the month and was charged the ENTIRE MONTHLY RENT, even though I was only in the unit for 3 days. When speaking to an agent on the website, they said that they do not prorate rent for move out. But they do prorate rent for move in. Proceed with caut... read more

Toreah's profile image
Toreah 
4 months ago

DRA! Did such a great job assisting and making sure I moved into my unit successfully. I give the service a 10/10! 

Rob Blancett's profile image
Rob Blancett 
4 months ago

Awesome customer service. Clean facility. 

cory scarborough's profile image
cory scarborough 
5 months ago

Called today and had pricing increase questions on my unit. Michael took the time to explain why the price increased on my unit. I simply appreciated the update and his professionalism in speaking with me over the phone. Great Job Michael, thank you. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.7 star rating with 356 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open tomorrow at 6:00 a.m. 

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