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Public Storage

4.2

About this business

Location details

9120 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.264 reviews
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Vicky Chileshe's profile image
Vicky Chileshe 
a week ago

I moved in over a month ago in a climate controlled unit but until this day the AC hasn’t been fixed I have been sending emails and calling for over three weeks now, all I am being told is they don’t know when the vendor will come; that’s highly disappointing that they are not treating it as an emergency with having people’s belongings in there. I had high hopes but I wouldn’t recommend. 

Laura's profile image
Laura 
2 weeks ago

Very clean and peaceful. Any issues and loitering are handled SWIFTLY by management and Henrico's finest. Parking lot is very clean, cameras are all over the place, good prices. Jerard is the absolute BEST! 

Brittany Hopkins's profile image
Brittany Hopkins 
3 weeks ago

Booked the wrong location and was refunded immediately 

Jane Warren's profile image
Jane Warren 
3 weeks ago

Dilma from the management team and all the other representatives I spoke with, were very friendly, professional and knowledgeable while helping me move to a new unit. I had problems with my previous unit and the response time and care given to resolve the situation was greatly appreciated. I thought I would have a long wait getting my issue resolved due to the fact that there is no office on site. These guys were awesome with their response time and helping me resolve my issue. Thank you all. 

Joe Walchshauser's profile image
Joe Walchshauser 
a month ago

Quick and easy contactless sign up and storage at great rates. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.2 star rating with 64 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open at 9:30 a.m. 

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