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Public Storage
- Consumer Services
- Richmond, VA
About this business
Location details
9120 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 9:30 a.m. to 5:00 p.m. |
I got a 10 by 15 for a great price I'm so happy plus u can go to it all night long my boyfriend loves that.
Customer Service is 100 % Trash . Don't believe the employees read everything . This Storage has the worst customer service.. You Being Warned..
Don’t pay to store here. Since 10 federal storage took over the place has gone to crap and they massively jacked up everyone’s prices. The units all smell like rats and are covered in spider webs. Terrible service and ridiculous pricing is a bad combo. EDIT: I cancelled and moved out of my unit. When I unpacked all my stuff, I found mold on all of the items that were made of wood. This was never a problem when Public Storage owned the place. I had an air conditioned unit!! There were dropping and insects all throughout the u... read more
New review: Would give zero stars if I could. 10 Federal Storage sucks. They are private equity-owned and it shows in their lack of security, service, and even presence. The gate is constantly left open and they don’t even have anyone in their office anymore, it’s closed up. There’s no one on site to monitor anything going on. Their AI chat bot is not helpful and it will tell you no agent is available while at the same time confirming you are chatting within working hours. Security and safety have gone way down, people hang ... read more
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.3 star rating with 42 reviews.
When is Public Storage open?
Public Storage is closed now. It will open at 9:30 a.m.
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