Public Storage's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Public Storage

4.9
  • McKinney, TX

About this business

Location details

3801 South Hardin Boulevard, McKinney, TX, 75070, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.9511 reviews
Select a rating
Ryan Ireland's profile image
Ryan Ireland 
on Google
2 weeks ago

I don't have a problem with the facility itself but the online payment thing is ridiculous. The pay your bill feature keeps requiring that I set up auto pay. But that doesn't matter because it still wouldn't let me pay. I changed between desktop and mobile, sometimes fixes issues -Nope. Went to the virtual assistant which sent to me the same link I was having issues with, again - Nope. Waited for real person, gave up on that, finally called. You can't press the number and skip through voice prompts. You've already almost dou... read more

FZ “lumos1013”'s profile image
FZ “lumos1013” 
on Google
2 weeks ago

Shout out to Rachel and Crystal!! Great experience with Public Storage! The communication was smooth, and both Rachel and Crystal were friendly and professional. They provided clear explanations to all my questions and made the whole process easy and stress-free. Good service overall — highly recommended! 

Kyle Lindgren's profile image
Kyle Lindgren 
on Google
3 weeks ago

Public storage has raised my rate twice in the last 4 months. They said I could be reimbursed a portion of my monthly rent because the gate that keeps the place closed at night was not working and staying open. This has happened multiple times and instead of a credit, my rent keeps going up. In the last 4 months, it went up $100 from 2 different price hikes. 

ANDERSON G FERREIRA's profile image
ANDERSON G FERREIRA 
on Google
a month ago

Morgan is amazing. Great job. Thanks 

Dakota Renea's profile image
Dakota Renea 
on Google
a month ago

Rachel was knowledgeable and welcoming. She made the process easy and was more than willing to help me find the best unit for my needs. The property is very clean. I feel optimistic about placing my belongings here. 

View all google reviews

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.9 star rating with 511 reviews. 

When is Public Storage open?

Public Storage is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com