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Public Storage

4.8

About this business

Location details

8008 W Grand Pkwy S, Richmond, TX, 77406, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.8349 reviews
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Chele Hodel's profile image
Chele Hodel 
on Google
6 days ago

This location Continues to impress me ! I've been with them for years now and the staff Continually goes above & beyond to ensure you are Happy with their service. Had a billing issue this time, glitch in the app... and they went out of their way to keep me up to date by phone calls. The error, should have not taken as long as it did to correct IMO, But the staff themselves did everything they could from their side and kept me in the loop... if Not for that, I would definitely have a different opinion. My thanks to Kim and E... read more

Larry Davis's profile image
Larry Davis 
on Google
2 weeks ago

This Storage is a Big Scam. I worked off shore and have been renting from this storage they have been a problem since in moved in. It took 3 days for me get access to my storage after they took payment the office manager is never onsite or available huge red flag account!!!! I will be back to include more details!! This is the worst storage and management .. Customer Service will just lie and this came out the managers mouth. This company leaves you no way to speak to any other person for disputes, the manager who is never o... read more

Haley Hamsayeh's profile image
Haley Hamsayeh 
on Google
3 weeks ago

Anita was very friendly and helpful. Made the process easy & seamless! 

rohaib pasha's profile image
rohaib pasha 
on Google
a month ago

Kim answered every question and explained the services, costs, and plans in clear detail. She was fantastic and made this process so incredibly smooth. 

Jim Rosinke's profile image
Jim Rosinke 
on Google
2 months ago

I had one unit and was quite happy. I added a second unit and all the sudden all my prices (and discounts)changed at the first unit. If I would have know this I would have gotten a second unit at a different facility. I have called twice and no resolution. I can't recommend a company that does not honor its advertising. 

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Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.8 star rating with 349 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open tomorrow at 9:30 a.m. 

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