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Public Storage
- Consumer Services
- Roanoke, VA
About this business
Location details
3533 Franklin Rd SW, Roanoke, VA, 24014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 9:30 a.m. to 5:00 p.m. |
The service was very fast, and the staff was very friendly
This review is to say a big thank you to Deveese who gave excellent customer service on 8-3-2026. I went to check on my storage unit and my key did not work for the lock. I was fortunate that Deveese was in the office and he helped me understand what was going on and gave me my new keys. He also answered my concerns about temperature regulation and humidity control. It felt rather warm and I needed to be certain my antiques and art were being kept well. He also shared that there is a new district manager named Matt who is aw... read more
Do yourself a favor and go literally anywhere else. The absolute worst company and management. Rent increases whenever and for however much they decide. Faulty technology so you can’t even gain access to your own property. Do you want to speak to someone? Well, good luck. You won’t ever get someone on the phone. You won’t ever get a call back. If I could give zero stars, I would.
Service was great!
Deveese was totally awesome! Very personable and accommodating! Very pleasant and knowledgeable!
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.5 star rating with 230 reviews.
When is Public Storage open?
Public Storage is closed now. It will open at 9:30 a.m.
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