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Public Storage

4.5

About this business

Find storage near you at this Houston Public Storage. Reserving the perfect space to fit your needs is free, with no commitment required. Choose our online eRental option, to skip the counter and go straight to your storage unit when you move in. We also offer the same personal attention from on-site managers that we've been giving for nearly 50 years. Come visit us in your neighborhood! 

Location details

1165 N Loop W, Houston, TX, 77008, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.5483 reviews
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Alicia Batiste's profile image
Alicia Batiste 
on Google
a week ago

George was extremely rude that work in afternoon and evening . I was informed that this storage facility had 24-hour access, but he couldn’t assist me when I became trapped inside. He simply left as soon as it was 6 pm. When I moved my belongings in, I couldn’t find a cart to use to move them up to the third floor. You need to improve your service and provide more carts. Getting 0 stars from me and I can’t wait to move my things out as soon as possible 

Kristi Calagna's profile image
Kristi Calagna 
on Google
a week ago

I had a question about my bill, so I called the office and spoke to George. He was the NICEST person to deal with! He resolved my issue quickly and definitely went above and beyond to keep me as his customer. I won't rent a storage unit from anywhere else as long as they keep people like George around. 

Brat lynne's profile image
Brat lynne 
on Google
2 months ago

I went in inquiring about a storage unit and was met by a very nice employee najalie! Super helpful and informative. I definitely will be back for business. Thanks 😊 

Lucy Harold's profile image
Lucy Harold 
on Google
2 months ago

The staff is helpful and is the only reason for the 2nd star. I wouldn't recommend this company to anyone. They increase your rates every single month and before you know it you are paying 2x the expected rate for your unit. Truly disappointing.. buyer beware 

Rose Kidd's profile image
Rose Kidd 
on Google
3 months ago

Extremely disappointing and unsafe experience as a first-time customer. Arrived with a U-Haul around 4:30 PM, and no one informed us that the gates would lock and elevator access would be disabled at 5:00 PM sharp. The property manager, George, an older man with white hair, was in a hurry to leave and gave no explanation of closing procedures, even though we were clearly just starting to unload and were the last people on the property. As a result, we were locked in after hours with no way to exit and no access to return ups... read more

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Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.5 star rating with 483 reviews. 

When is Public Storage open?

Public Storage is open now. It will close at 6:00 p.m.  

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